Gewape Cloud Platform Knowledgebase

Everything you need to run Gewape Cloud yourself, in plain language.

Search for the articles here or browse the categories below.

Featured Articles

How to open a port on your server

Launch your first Cloud Server

Create a private network and subnet

Give your server a public address

My server cannot be reached

How to connect to your Cloud Server

Common questions

How to open a port on your server

How to reset your authenticator (2FA) app

How to connect to your Cloud Server

My server cannot be reached

1 author

• 4 articles

Start here

What is Gewape Cloud?

The words we use

Signing in with Gewape ID

Your first 10 minutes

The console vs your account & billing

1 author

• 5 articles

Everyday tasks

Launch your first Cloud Server

Give your server a public address

Add storage (create and attach a volume)

Back up your data (snapshots and backups)

Store files in Object Storage

1 author

• 8 articles

Storage

Storage explained (block, object, backups)

1 author

• 1 article

Cloud Servers

Cloud Servers explained

Server Plans (sizes) explained

Operating Systems and uploading a custom image

Create a bare metal server

Keep servers together or apart (Placement Groups)

1 author

• 5 articles

Networking

Networking explained

Create a private network and subnet

Create a Cloud Router

Public IPs (Floating IPs)

Security Rules (the firewall around each server)

2 authors

• 10 articles

Load Balancers & TLS

Create a Load Balancer

Add a TLS certificate (for HTTPS)

1 author

• 2 articles

Kubernetes

Managed Kubernetes explained

Create a Kubernetes cluster

Connect to your cluster with kubectl

Scale a Kubernetes cluster

1 author

• 4 articles

Databases

Managed databases explained

Create a managed database

Back up and restore a managed database

1 author

• 3 articles

Media & Object Storage

Media Buckets explained

Create a media bucket and upload files

Share media and use a custom domain

1 author

• 3 articles

Secrets

Store a secret (Key Manager)

1 author

• 1 article

Migrate to Gewape Cloud

Migrate to Gewape Cloud

Start a migration

1 author

• 2 articles

Account & security

Your Gewape ID account

Turn on two-factor authentication

Invite team members and set roles

API access and Application Credentials

1 author

• 4 articles

Troubleshooting

Common service issues and first response checks.

Logs and monitoring

Cannot sign in to the console

My server is slow

A volume will not attach or mount

Object storage access errors

1 author

• 6 articles

Billing & your wallet

How billing works

Top up your wallet

Track your usage

If your balance runs low

1 author

• 4 articles

Getting help

How to reach support

What to include when you report a problem

1 author

• 2 articles